We usually reply within two business days
Need help?
Tell us what happened. Do not email passwords, SMS verification codes, full payment information, or other unnecessary sensitive information.
Contact support
Email: hi@aroom.my
Helpful details include device model, iOS version, aRoom version, time of the issue, exact error text, and reproduction steps.
Accounts and data
Use the in-app profile and account-deletion controls when possible. If you cannot access the app, email us with “Account and data request” in the subject. We will verify account ownership before acting.
Subscriptions and refunds
Manage or cancel renewal under Settings → Apple Account → Subscriptions. Restore purchases from the aRoom subscription page. Apple handles refund requests through its official support channels.
Product status
aRoom is preparing its first iPhone release. Release and service updates will appear on this website and the official X account.
Developed and operated by
北京蔚蓝航线科技有限公司 (Beijing Weilan Hangxian Technology Co., Ltd.)